100% Satisfaction Guarantee

Same day delivery

Before 1pm (mon - fri)

Free delivery

How to Order

How To Order

Ordering from our website is a relatively simple process by just following the following steps.

ADD ITEM TO CART

Select the item you would like to purchase.


Select the QUANTITY and select the OPTION (If any).


Click “ADD TO CART”.


Click “CHECKOUT

(or click “MULTIPLE ADDRESSES CHECKOUT

for multiple delivery information)

to proceed to the checkout page.

CHECKOUT

Enter your email address at “Your email address

an order confrmation email will be sent to you once your

order is successfully placed.


Fill in the recipient information including:

Recipient Name

Recipient phone number”,

Company name (optional)”,

complete ”Delivery address” and ”Suburb


Once the ”Suburb” is selected, 

the delivery date and time slot (If any) will appear.

If the recipient is unavailable to accept the gift set,

please choose the appropriate option


Click “NEXT STEP: MESSAGE CARD”, to the next step.

MESSAGE CARD

Fill in the “Message Note” including

card heading, message card content and card signature.


Click “NEXT STEP: PAYMENT

or click “PROCEED WITHOUT MESSAGE CARD

If you don’t need any message card for your order

(then the order will be anonymous).

REVIEW & PAYMENT

Please review your Order and Delivery information carefully

to ensure all details are correct.


Fill in your details including Your Name,

Company name (optional) and Your phone number

then click “Continue With Payment


Select the “Payment Method“ option

either Credit Card, PayPal, Direct Bank Transfer or

Pre-Approved Account (for VIP Program only).


Carefully read the terms & conditions and

click the box to indicate your agreement,

then click “COMPLETE ORDER“.

SUCCESSFUL PAGE

After successfully placing your order, you will receive an order confirmation email containing your order number and details. Please review your order details and shipping address to ensure that everything is correct, as we will begin preparing your order soon. If you have not received your order confirmation email within the next 10 minutes, please check your spam or junk folder or contact our customer support team for assistance at [email protected].

© 2016 The Trunk Group Limited. All Rights Reserved.